Sutherland Work From Home Jobs for Associate – Customer Service

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Sutherland Work From Home Jobs 2022 – Sutherland recently announce to hire candidates for Associate – Customer Service role @ Mumbai (Work From Home)

Sutherland Work From Home Jobs 2022 – Sutherland recently announce to hire candidates for Associate – Customer Service role. Therefore, eligible and interested utilize this recruitment. The detailed eligibility and application process are given below.

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About Sutherland

Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers' customers, delivering measurable results and accelerating growth.

Details for Sutherland Work From Home Jobs 2022 :

Organization : Sutherland

Job Category : Private jobs

Job Role : Associate – Customer Service

Qualification : Diploma

Experience : Freshers

Apply Mode : Online

Job Location : Mumbai Maharashtra (Work From Home)

Salary : Not Mentioned

Organization website : https://www.sutherlandglobal.com/

Detailed Job Description :

  • Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information.
  • Identify potential customer needs and recommend solutions. Place follow-up calls to customers to ensure their needs are met in an efficient manner.
  • Develop problem solving abilities: Access customer databases, knowledge resources and technical applications to determine root causes and resolutions.
  • Teamwork: Interact with client departments (test desk, field service, dispatch) regarding escalations. Schedule a technician visit when needed.
  • Improve technical skills: Attend job-related training: new hire and refresher training, new product or service updates and product cross-training.

Job Qualification and Skills Required :

  • Our most successful candidates have: – High School diploma or equivalent
  • Basic PC keyboarding skills; Microsoft Office experience (Outlook, Word, Excel) – Direct client contacts technical support experience
  • Excellent verbal and written communication skills
  • Strong problem-diagnosis and problem-solving skills
  • Multi-tasking skills, showcased using several applications
  • Experience working with CRM applications (preferred)
  • Ability to be goals oriented – Strong communication skills and ability to express ideas clearly – To work from home you must: 2.0 Ghz Dual Core or better processor,2 GB RAM (some employment opportunities require a minimum of 4 GB RAM),10 GB available hard drive space,Sound card,Windows 7, including Windows 8 and 8.1, Internet speeds of 1 Mbps upload and 15 Mbps download, Dual ear (designed to minimize audio interference from outside sources). Noise cancelling microphone

How to Apply?

Interested and eligible candidates can apply for this position online by the following link as soon as possible.

Apply Link ( Sutherland Work From Home Jobs 2022 ) - Double Click to apply

Note : Apply Before the link Expires

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Sutherland Work From Home Jobs 2022 - FAQs

Q1.How to apply Sutherland Work From Home Jobs 2022?

To apply, you have to Click above apply link

Q2.What is the Sutherland Selection Process?

Aptitude Test, Technical & Interview Rounds.

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