NovelVox Off Campus Drive 2021 | NovelVox has recruit 0 - 1 Years candidates for Technical Support | Apply Online @ official website | www.jobvision.in
NovelVox Off Campus Drive 2021 : NovelVox has just announced new job vacancies for Technical Support position. Who can completed in 0 - 1 Years and interested candidates can apply online to fill the vacancies for Technical Support posts in this announcement. Those who are waiting for a private sector job like NovelVox should take this good opportunity. Further details like qualification, skills, job description, selection process. Apply link and apply procedure for this job are given in detail below. Visit our Today job (19.10.2021) page to find today's government and private jobs. Click on the link below to join our WhatsApp and Telegram Group to find out more job information
|Job Category||Private jobs|
|Job Role||Technical Support|
|Qualification||0 - 1 Years|
|Experience Needed||BE, B.Tech, B.Sc, BCA|
|Job Location||Faridabad , Noida|
|Salary||As per norms|
|Join Whatsapp||Click here ->|
|Join Telegram||Click here ->|
NovelVox : NovelVox has been providing Contact Centre Optimization Software Solutions to prominent names in the banking and finance, telecom, IT and government sectors since 2008. Our relentless, exclusive focus on providing innovative, unified communications and contact centre technology working closely with a demanding customer base has brought us success as one of the leading players in the global marketplace for contact centre business intelligence. With customer base spread across USA, Europe, Canada, Asia and Middle East we have sales office in Delhi, India, Maryland US and London UK. We have R&D office in Faridabad, Haryana, India. NovelVox is 12 years young technical savvy company with proven record of delivering world class software products in over 20 countries.
Detailed Job Description For NovelVox Off Campus Drive 2021
- Deliver service and support to end-users by handling and resolving customer complaints.
- Performs configuration; deployment; testing; maintenance; monitoring and trouble-shooting
- Perform software product installation and document installation configurations in checklists and diagrams
- Efficient dealing of complaints to completion and enabling satisfaction of customer.
- Interact with customers to provide information in response to queries, concerns,
- and requests about products and services.
- Identify and escalate priority issues as per client specifications.
- Documenting all calls accurately with regards to Customer queries.
- Provides answers to clients by identifying problems & guiding them through
- corrective steps.
- Improves system performance by identifying problems, recommending changes.
- Obtain and evaluate all relevant information to handle product and service inquiries.
- Direct requests and unresolved issues to the designated resource.
- Communicate and coordinate with internal departments.
- Prioritizing and managing multiple open cases at a time.
- Monitor the system until the project is completely tested, all systems configured and monitored for stability at least for 24 hours during the day and night
- Demonstrate good knowledge of Linux commands, technical log files reading and assessing system problems.
- Prepare installation plans along with engineering team.
- Prepare troubleshooting plans and ensure satisfactory customer experience.
- Must follow-up on all outstanding installation issues until re-solution
Job Qualification and Skills Required For NovelVox Off Campus Drive 2021
- Minimum 6 months of technical/ Semi technical experience of dealing with the US customers.
- Should have good experience in US calling process.
- Adaptability and willingness to lean new tools and applications.
- Excellent communication, logical ability and convincing skills.
- Should be able to communicate and understand the American Accent.
- Self-Driven & Proactive.
- Should be comfortable for US Shifts.
- Min Experience – 2 years
How To Apply For NovelVox Off Campus Drive 2021
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Latest Updates : Today job (19.10.2021)
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- Note : Apply Before the link Expires
Online Apply Link :
NovelVox Off Campus Drive 2021 – Frequently Asked Questions
✅ NovelVox this hiring for which position ?
NovelVox hiring candidates for Technical Support position
✅ What is the Educational Qualification to apply for NovelVox Off Campus Drive 2021 ?
0 - 1 Years Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post
✅ What is the salary limit for this position ?
the salary limit is not mentioned in the “Official Notification”. As per norms
✅ What is the Expriance needed for apply to this post ?
BE, B.Tech, B.Sc, BCA candidates can apply for this position. Refer the official notification to get mode details about Expriance and skils needed for this post
✅ What is the job location for NovelVox Off Campus Drive 2021 ?
The Job location for this post is Faridabad , Noida
✅ What is the Last date to apply for this post ?
There is not mentioned last date to apply Note : Apply Before the link Expires