NEC Software Off Campus Drive 2021 | NEC Software Solutions has recruit BE, B.Tech candidates for Service Desk Analyst | Apply Online @ official website | www.jobvision.in
NEC Software Off Campus Drive 2021 : NEC Software Solutions has just announced new job vacancies for Service Desk Analyst position. Who can completed in BE, B.Tech and interested candidates can apply online to fill the vacancies for Service Desk Analyst posts in this announcement. Those who are waiting for a private sector job like NEC Software Solutions should take this good opportunity. Further details like qualification, skills, job description, selection process. Apply link and apply procedure for this job are given in detail below. Visit our Today job (08.12.2021) page to find today's government and private jobs. Click on the link below to join our WhatsApp and Telegram Group to find out more job information
||Organization Name||NEC Software Solutions|
|Job Category||Private jobs|
|Job Role||Service Desk Analyst|
|Experience Needed||0 - 1 Years|
|Job Location||Mumbai , Karnataka|
|Salary||As per norms|
|Join Whatsapp||Click here ->|
|Join Telegram||Click here ->|
About NEC Software Solutions
NEC Software Solutions : Innovation when it matters most. We build software and services that help keep people safer, healthier, and better connected worldwide. Our customers are national governments and international health bodies. They’re also police forces, emergency services, local authorities, and housing providers, all working to prevent harm and provide the right support. Our software and services get them great outcomes.
Detailed Job Description For NEC Software Off Campus Drive 2021
As a Service Desk Analyst, you will be required to manage service to a large internal staff as well as customer staff, work within contracted SLAs, and delivering best in class services to customers. You will be required to log all the calls that come into the Service Desk via e-mail, telephone, and Internal Portal. You must have specialization in MS Windows and Ubuntu Linux (for desktop) technology. To allocate categorization and prioritization levels in accordance with customer contractual requirements
- To recognize the importance of good timekeeping, which ensures punctual login to the phone system and aids call management in line with service SLAs
- To provide Level 1 investigation and diagnosis where applicable
- To resolve those incidents/service requests classified as first-time-fix, i.e. Password resets and account reactivations/deactivations, Application related tickets, etc
- To keep users informed of progress (especially post SLA breach)
- To accurately document the cause of the issue and troubleshooting steps before resolving the call or forwarding to the next level engineer
- To accurately close (using closure codes), all resolved incidents, requests and other calls in a timely manner, especially at month end
- To contribute to team meetings
Job Qualification and Skills Required For NEC Software Off Campus Drive 2021
- The service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes.
- To restore “normal service” to the users as quickly as possible
- Ensuring that all change/project work is delivered on time and to budget
- Using technical skills and logical approach to proactively manage all elements of the supported Infrastructure and ensuring high levels of service availability
- Proactive maintenance of systems, installing patches, upgrades etc.
- Providing customers with high level technical consultancy
- Specialising in the configuration and support of Windows OS (Servers/ Desktop) systems and back office applications
- Ensure compliance with all documented procedures
- Be able to work on the Office premises for minimum of 8.5 hours during assigned shift timings or more if the work demands.
- Be a part of the 24X7 shift rotation (If Required)
- Get involved in any other business activities as required
How To Apply For NEC Software Off Campus Drive 2021
- Eligible candidates are advised to open online Apply Link ( Link given bellow).
- This link open new tab on your browser
- Read carefully above page and find apply button in this page
- Fill all your academic qualification, skill experience and other mandatory details.
- Upload your resume.
- Check the details before submitting.
- If you are shortlisted it will be shared through e-mail or phone call
- interview and Venue details also will be shared to shortlisted candidates through e-mail.
- Latest Updates : Today job (08.12.2021)
- Join whatsapp (fast updats) : Click Here
- Join Telegram (fast updats) : Click here
- E-mail job Alert: Click here
- Note : Apply Before the link Expires
Online Apply Link :
NEC Software Off Campus Drive 2021 – Frequently Asked Questions
✅ NEC Software Solutions this hiring for which position ?
NEC Software Solutions hiring candidates for Service Desk Analyst position
✅ What is the Educational Qualification to apply for NEC Software Off Campus Drive 2021 ?
BE, B.Tech Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post
✅ What is the salary limit for this position ?
the salary limit is not mentioned in the “Official Notification”. As per norms
✅ What is the Expriance needed for apply to this post ?
0 - 1 Years candidates can apply for this position. Refer the official notification to get mode details about Expriance and skils needed for this post
✅ What is the job location for NEC Software Off Campus Drive 2021 ?
The Job location for this post is Mumbai , Karnataka
✅ What is the Last date to apply for this post ?
There is not mentioned last date to apply Note : Apply Before the link Expires