IBM Freshers Recruitment 2021 | Technical Support Associate | B.E, B.Tech | Apply Online

IBM Off Campus Drive 2021 | IBM has recruit B.E, B.Tech candidates for Technical Support Associate | Apply Online @ official website | www.jobvision.in

IBM Off Campus Drive 2021 : IBM has to recruit candidates for Technical Support Associate positios through off campus in Hyderabad Telangana . The candidates who are Finished in B.E, B.Tech Eligible to apply for this position. Applications are invited from eligible applicants.Therefore, those who are eligible and interested should apply online.If you are really wish to make your career with IBM you can use this recruitment.

Here you will get the details for the post of Technical Support Associate includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (26.09.2021) section to get more latest Govt and Private updates on the daily bases.

Details Of IBM Off Campus Drive 2021
Organization Name IBM
Job Category Private jobs
Job Role Technical Support Associate
Qualification B.E, B.Tech
Total Vacancy Various
Experience Needed 0 – 2 Years
Job Location Hyderabad , Telangana
Salary As per norms
Apply Mode Online
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About IBM

IBM : IBM Purpose is to be essential to our clients, to the world and one another and we are confident that together as IBMers we will drive this purpose. When you join IBM you join a culture of openness, teamwork, trust, and the invitation and expectation to have a voice. Join us and Do your Best Work Ever. Join a brand with a history of continuous re-invention, transforming itself throughout its 100-plus years. In the past five decades alone, IBM has ushered in the eras of the mainframe, the personal computer, IT services and enterprise software. In its current transformation, IBM is once again leading the reordering of the technology industry.

Detailed Job Description For IBM Off Campus Drive 2021

  • Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific.
  • Handling complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product related technical issues experienced by customers
  • Providing remote Infrastructure support delivery and performing problem cause analysis
  • Collaborating with fellow support colleagues and other internal organizations to provide superior customer service
  • Acting as a customer advocate by working directly with customers on high priority issues to deliver timely resolution and capture customer feedback to influence process/product improvements.
  • Anticipating customer needs and effectively addressing concerns related to their issue or resolution
  • Providing direct technical assistance to customers via phone, email, and chat.

Job Qualification and Skills Required For IBM Off Campus Drive 2021

  • Minimum of up to 2 years of experience in IT Industry
  • Proficient to ensure customer issues are resolved in the most timely and effective manner possible
  • Demonstrable ability to handle various tasks or projects with changing priorities.
  • Experience to utilize available time efficiently in order to achieve effective and efficient results
  • Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
  • Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
  • Ability to identify basic hardware parts and aware of basic hardware concepts
  • Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
  • Questioning skills /probing skills, as relevant to the issue and level of the caller.
  • Find opportunity and implement process improvements
  • Ability to empathize and work with customers in real-time to resolve issues.

Preferred Technical and Professional Expertise:

  • Ability to work well in a fast-paced environment
  • Awareness of basic networking concepts and technologies
  • Ability to meet a set of defined account agent productivity measurement
  • Willingness to work in shifts as needed
  • You love collaborative environments that use agile methodologies to encourage creative design thinking and find innovative ways to develop with cutting edge technologies
  • Ambitious individual who can work under their own direction towards agreed targets/goals and with creative approach to work
  • Intuitive individual with an ability to manage change and proven time management
  • Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
  • Up-to-date technical knowledge by attending educational workshops, reviewing publications

Documents to be Carried for IBM Off Campus Drive 2021

How To Apply For IBM Off Campus Drive 2021

  • Eligible candidates are advised to open online Apply Link ( Link given bellow).
  • This link open new tab on your browser
  • Read carefully above page and find apply button in this page
  • Fill all your academic qualification, skill experience and other mandatory details.
  • Upload your resume.
  • Check the details before submitting.
  • If you are shortlisted it will be shared through e-mail or phone call
  • interview and Venue details also will be shared to shortlisted candidates through e-mail.
  • Latest Updates : Today job (26.09.2021)
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  • Note : Apply Before the link Expires
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IBM Off Campus Drive 2021 – Frequently Asked Questions

βœ… IBM this hiring for which position ?

IBM hiring candidates for Technical Support Associate position

βœ… What is the Educational Qualification to apply for IBM Off Campus Drive 2021 ?

B.E, B.Tech Candidates are eligible to apply for this Position. Refer the Official Notification to get more details about detailed qualification and Experience needed for this post

βœ… What is the salary limit for this position ?

the salary limit is not mentioned in the β€œOfficial Notification”. As per norms

βœ… What is the Expriance needed for apply to this post ?

0 – 2 Years candidates can apply for this position. Refer the official notification to get mode details about Expriance and skils needed for this post

βœ… What is the job location for IBM Off Campus Drive 2021 ?

The Job location for this post is Hyderabad , Telangana

βœ… What is the Last date to apply for this post ?

There is not mentioned last date to apply Note : Apply Before the link Expires

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