American Express Recruitment 2021 | Genesys Developer | BE, B.Tech | Gurgaon , Haryana

American Express Recruitment 2021 | Genesys Developer | BE, B.Tech | Gurgaon , Haryana | Apply Online

American Express Recruitment

Company Profile : The American Express Company, also known as Amex, is an American multinational financial services corporation headquartered in Three World Financial Center in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average.

Details Of American Express Recruitment 2021
Company Name American Express
Job Category Private jobs
Job Role Genesys Developer
Qualification BE, B.Tech
Total Vacancy Various
Experience Needed 2 - 6 Years
Job Location Gurgaon , Haryana
Salary Best in Industry
Post released dete Available Now
Apply Mode Online

Here you will get the details for the post of Genesys Developer includes educational qualification, Job Description, selection process, salary details, Job Qualification and how to apply process. Visit our Today job (27.09.2021) section to get more latest Govt and Private updates on the daily bases.

Job Description for American Express Jobs 2021 :

This role is part of a high performing Software Delivery team which is responsible for migration to new Genesys contact center platform and responsible for Transformation and Innovation. Create a more powerful and personal customer experience by designing and developing relevant software applications

Responsibilities :

  • Drive user story analysis and elaboration, design and develop software applications, and test and build automation tools
  • Own all technical aspects of software development (architecture, design and development of systems) for assigned applications
  • Perform hands-on software development, typically spending about 50% of time writing code, API specs, doing proof of concepts, conducting code reviews and testing in ongoing sprints
  • Drive consistent development practices – tools and common components
  • Develop deep understanding of tie-ins with other systems and platforms within the supported domains
  • Work with technical product managers contributing to blueprints, and assisting with annual planning of feature sets
  • Identify opportunities for adopting new technology to solve existing needs and predicting future challenges
  • Effectively communicate to internal and external business partners on solution design

Skills Required for American Express Jobs 2021 :

  • 2 – 6 Yrs of IT experience
  • Solid hands on experience GAAP (Genesys) /Genesys Designer, IVR Call flow and Composer.
  • Experience with WDE /WWE Developer 
  • Software Development Experience 
  • Continuous integration/deployment in an Agile Framework covering the aspect of design development and testing (SDLC)
  • DevOps and test-driven development

Functional Skills/Capabilities:

  • Strong analytical & strategic thinking skills
  • Ability to interpret technical /business objectives and challenges
  • Porting/Software Configuration
  • Agile Methodologies
  • Software development/ testing
  • Object oriented analysis and design across multiple platform
  • Designing High Availability applications

Technical Skills/Capabilities:

  • Experience Configuration management through GA/GAX. 
  • Hands-on experience GAAP (Genesys) /Genesys Designer, IVR Call flow and Composer.
  • VXML/SCXML, ICM scripting
  • Experience Genesys CTI Framework
  • Experience with WDE /WWE Development
  • Groovy Script
  • Source control (Git, Bitbucket, Svn, Stack overflow, etc.) 

Good to have:

  • Java, J2EE/ .NET
  • RESTful API development 
  • Software Development Experience 
  • Knowledge on Cloud 

Documents to be Carried for American Express Jobs 2021 :

  • You should carry a copy of the Latest Resume.
  • Aadhar Card (original and photocopy) with three passport size photographs are must.
  • You need to carry any Government Certified ID Proof like the PAN, Voter ID, Passport.
  • Students should have all the essential educational certificates along with the xerox copies.

How To Apply for American Express Jobs 2021 : 

Eligible candidates apply this drive in online by the following the link ASAP. Venue details will be shared to shortlisted candidates through e-mail.

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